Legal Document

33kc Terms & Conditions

Please read all terms and conditions carefully before using this platform — stay informed about your rights and responsibilities.

These terms and conditions ("Terms") form a legal agreement between the 33kc platform and its users. By creating an account on 33kc or using the platform, you are considered to have accepted all of these Terms.

Please read carefully. If you do not agree with any part of these Terms, please refrain from using this platform.

For users aged 21 and above only
1

General Provisions

33kc is an online betting and gaming platform that offers cricket and other sports betting, live casino, and slot games for users in Bangladesh. This platform is secured with SSL encryption technology and operates under a fair play policy.

  • These Terms are available in both English and Bengali; in the event of a dispute, the Bengali version of the Terms shall apply.
  • 33kc reserves the right to modify these Terms at any time; continued use of the platform after any changes constitutes acceptance of the new Terms.
  • From the date these Terms come into effect, all previous oral or written agreements shall be considered void.
2

Account Registration

To register on 33kc, users must meet the following requirements:

  • Each individual may open only one account. If a single person operates multiple accounts, all accounts may be cancelled.
  • All information provided at the time of registration must be accurate, complete, and up to date. Providing false information may result in account cancellation.
  • The user is required to keep their account login credentials (username and password) confidential. 33kc will not be held responsible for any loss resulting from third-party access.
  • The account may only be used by the registered individual; it may not be shared with or used by anyone else.
  • 33kc may request a copy of an identity document or other documentation at any time for identity verification purposes.
For any account-related issues, contact us via 24/7 live chat or at [email protected].
3

Age Restriction & Eligibility

To participate on 33kc, users must meet the following eligibility requirements:

  • The user must be at least 21 years of age at the time of registration and when using the platform thereafter.
  • The user must not be located in any country or region where online gaming is legally prohibited.
  • The user must confirm that they are of sound mind and are using the platform of their own free will.
  • 33kc officials, employees, and their immediate family members may be excluded from certain promotional offers.

33kc may request a copy of a government-issued ID at any time for age verification. Withdrawals may be held until age verification is complete.

4

Deposits & Withdrawals

The following rules apply to depositing and withdrawing funds on 33kc:

Deposit Rules

  • The minimum deposit amount is ৳500 for each payment method.
  • Accepted payment methods: bKash, Nagad, Rocket, and Upay.
  • Deposits are generally credited instantly. If your deposit is not reflected, please contact the support team.
  • Users must use a payment account registered in their own name; payments from third-party accounts are not accepted.

Withdrawal Rules

  • The minimum withdrawal amount is ৳1,000.
  • Withdrawal requests typically take 5–30 minutes to process.
  • Withdrawals will be made to the same payment method used for the deposit.
  • Withdrawals may be held if the wagering requirements on a bonus have not been met.
  • 33kc reserves the right to verify withdrawals in cases of suspicious activity.
5

Bonuses & Promotions

33kc's bonuses and promotional offers are subject to the following terms:

Welcome Bonus

  • A 100% bonus on the first deposit is offered up to a maximum of ৳20,000.
  • For example: depositing ৳1,000 earns a ৳1,000 bonus — giving you a total balance of ৳2,000.
  • The wagering requirement on the bonus is 25x (applied to the bonus amount only). Example: receiving a ৳1,000 bonus requires ৳25,000 in bets before withdrawing any bonus winnings.
  • Bonus funds cannot be withdrawn without completing the wagering requirement.
  • Bonuses cannot be combined with other promotions unless stated otherwise.
  • If bonus abuse is suspected, 33kc reserves the right to cancel the bonus and suspend the account.

VIP Program

  • Bronze: up to 0.2% weekly cashback.
  • Silver: up to 0.5% weekly cashback.
  • Gold: up to 0.8% weekly cashback.
  • Platinum: up to 1.0% weekly cashback.
  • VIP tier upgrades depend on the user's overall activity.
6

Betting & Gaming Rules

The following general rules apply to betting and playing games on the 33kc platform:

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • If incorrect odds or results are displayed due to a technical error, 33kc reserves the right to apply the correct odds or results.
  • If a match or event is cancelled, the stake for the relevant bet will be returned to the user's account.
  • Slot and casino game outcomes are determined by a certified Random Number Generator (RNG).
  • In the event of a dispute over a game result, 33kc's server logs will be considered the final evidence.
  • In sports betting, users may only place bets within the markets and limits set by 33kc.
7

Prohibited Activities

The following activities are strictly prohibited and may result in immediate account closure if detected:

  • Operating multiple accounts or sharing bonuses among members of the same household.
  • Placing systematic bets for the purpose of bonus abuse or arbing.
  • Attempting to hack the platform's software or exploiting bugs or vulnerabilities.
  • Threatening, harassing, or engaging in offensive behaviour toward other users or staff.
  • Using the platform for money laundering or any other illegal financial activity.
  • Placing bets using automated software, bots, or scripts.
  • Betting with third-party funds or operating an account on behalf of a third party.
If prohibited activities are detected, 33kc reserves the right to forfeit all winnings and take legal action.
8

Account Closure & Suspension

33kc may suspend or close an account in the following circumstances:

  • Any breach of these Terms.
  • Failure to submit requested identity verification documents within the specified time.
  • Suspicion of fraudulent or suspicious financial activity.
  • At the user's own request (self-exclusion).
  • Extended periods of inactivity (generally more than 12 months).

Before closing an account, 33kc will send a notice to the user's registered email. Any remaining balance will be returned after full verification, unless there are grounds for forfeiture.

9

Privacy & Security

33kc treats the protection of users' personal information as a top priority. All data is secured using SSL encryption technology.

  • Users' personal information is never sold to third parties.
  • Information is used solely for providing services, verifying identity, and meeting legal obligations.
  • Users may request the correction or deletion of their personal information at any time.
  • For our detailed privacy policy, please visit the Privacy Policy page.
10

Responsible Gaming

33kc believes that gaming is a form of entertainment — not a source of income. We encourage all our users to play responsibly.

  • Users can set their own limits on deposits, losses, or bets.
  • Through the self-exclusion feature, you can temporarily or permanently restrict your use of the platform.
  • If you notice signs of addiction, please seek professional help immediately.
  • This platform is for users aged 21 and above only.

For more information on responsible gaming, please visit our Responsible Gaming page.

11

Limitation of Liability

33kc accepts no liability in the following cases:

  • Loss caused by technical errors, internet disconnection, or server failure.
  • Account security being compromised due to the user's own negligence.
  • Delays or failures by third-party payment providers.
  • Force majeure events — natural disasters, government restrictions, and so on.
  • Claims for indirect or consequential loss based on game outcomes.

In any circumstance, 33kc's liability is limited to the amount deposited by the user in the relevant transaction.

12

Changes to Terms

33kc reserves the right to change, amend, or update these Terms at any time without prior notice. Updated Terms will take effect as soon as they are published.

  • For significant changes, 33kc may notify users via their registered email or through a notice on the platform.
  • If the user continues to use the platform after any changes, they will be considered to have agreed to the new terms.
  • Users are encouraged to review this page regularly.
13

Contact & Support

If you have any questions or complaints about these terms, please contact us:

  • Live Chat: Available 24/7, support provided in Bengali and English.
  • Email: [email protected]

Our support team is always ready to answer any of your questions. Contacting us with your account number and detailed information will help us assist you faster.

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